Terms & Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use this website. You must be Eighteen (18) years old or older to place an order on this site.

IMPORTANT CUSTOMER NOTICE: USE CONSTITUTES ACCEPTANCE

These terms and conditions (the “Terms” "Terms and Conditions" or "Terms of Use") are a legal agreement between you and Troy Stillman Grass Doctors and its affiliates (referred to collectively as “Grass Doctors” “Seller,” “we,” “us,” or “our”).

Orders are subject to Wisconsin Sales tax as directed by law. We accept Visa, MasterCard, and Discover credit cards. We use Paypal payment technology which provides a secure transaction. Orders cannot be processed without payment. In the event of a problem with Paypal processing, we accept Wire Transfer payments. Please contact us for details.

We can only ship to addresses within our central Wisconsin service areas as outlined on this site. During the on-line ordering process you will be given a choice of coverage areas in which we deliver. Under the state option, please select the city which corresponds with the appropriate delivery area. Then choose the appropriate delivery option. The shopping cart will automatically calculate shipping fees and add to your order. In the event you enter incorrect information or delivery dropping area is not easily accessible with our delivery vehicles, additional charges may apply.

WE CANNOT MIX PRODUCT OR MATERIAL TYPES IN OUR DELIVERY TRUCKS. Make sure to checkout separately for each type of material ordering for delivery.

All prices on this website are subject to change and availability. Please contact us before placing your purchase!

Troy Stillman Grass Doctors cannot guarantee delivery time frames due to weather. If there will be any delay due to availability or stock on hand, we will contact you.

Troy Stillman Grass Doctors cannot guarantee the product delivered looks exactly like the pictures. All sales are final. Products are delivered as is and nonreturnable once unloaded. Restocking fees may apply to unloaded orders cancelled after leaving our facility.

Troy Stillman Grass Doctors or its delivery carries are not responsible for missed delivery's and impact of equipment making delivery's.

Troy Stillman Grass Doctors will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages of any kind, whether based upon contract or negligence arising in connection with the sale, delivery, or use of the products sold. All information, services, products, and materials contained in this site, including text, graphics, and links, are provided on an as is basis with no warranty.

Troy Stillman Grass Doctors is not liable for damages resulting from injury to persons or property, or for other incidental or consequential damages. Troy Stillman Grass Doctors shall not be liable for any delays or defaults in making delivery where occasioned by any cause of any kind or extent beyond its control, including but not limited to, action of any governmental authority, shortages of labor, raw materials productions facilities or transportation, labor difficulties, fires; floods or accidents.

ALL PRODUCTS ARE SOLD AS IS. CUSTOMER MAY COME INSPECT PRODUCT PRIOR TO PURCHASE OR CANCEL PRIOR TO DELIVERY HOWEVER TROY STILLMAN WILL NOT PROVIDE ANY WARRANTY ON PRODUCTS SOLD FOR ANY REASON. ONCE PRODUCTS ARE DISPATCHED AND SCHEDULED FOR DELIVERY CUSTOMER MUST AGREE TO TAKE PRODUCT OR PAY RETURN SHIPPING. ONCE UNLOADED NO PRODUCT IS RETURNABLE UNDER ANY CIRCUMSTANCE.

CUSTOMER WHETHER PRESENT OR NOT AT TIME OF DELIVERY TAKES RESPONSIBILITY FOR DELIVERY LOCATION AND IMPACT TRUCKS MAY HAVE ON DELIVERY LOCATION. CUSTOMER MY CHOOSE TO HAVE PRODUCTS DELIVERED WHILE NOT PRESENT IN THIS CIRCUMSTANCE CUSTOMER ASSUMES ALL LIABILITY FOR DAMAGES OR MISUNDERSTANDINGS THAT MAY HAPPEN DURING THE DELIVERY PROCESS.

ONCE ORDERED AND DISPATCHED FOR DELIVERY ORDERS AND SALES ARE FINAL AS IS WITH NO RETURNS.

The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, and availability. We apologize for any inconvenience this may cause you.